For system operators

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Frequently asked questions

Through the listening systems test by experts...

... a hearing system test will tell you what you can do to optimise the use of your hearing system. For hearing-impaired people, a functioning hearing system is an enormous relief. It enables them to participate in your events. Contact a regional Pro Audito association or a relevant organisation for independent and free advice from hearing system testers.

Link to the hearing aid testers

 

By the hearing aid specialist...

... will give you the best advice. If you operate a hearing system and have a problem or would like to install a new hearing system: You can get help here, because hearing systems are technically complex systems that require expert planning, installation and commissioning in order to function properly. Therefore, always call a specialist if you want to install a new hearing system or have an existing hearing system repaired. The specialists work in their own name and for their own account. Do not hesitate to seek advice:

Link to the hearing system specialists

It is important for system operators to know whether their own hearing system is working. The following instructions allow you to test an inductive hearing system using a receiver and headphones.

  1. Switch on your audio system and, if necessary, the amplifier for the hearing system.
  2. Ask someone to speak into a microphone at a normal volume and speed and at a normal distance.
  3. Switch on the induction receiver and connect the headphones.
  4. Always hold the receiver vertically and at ear height (1.2 m for seated users, 1.7 m for standing users).
  5. Adjust the volume on the receiver.
  6. Assess the reception quality at different positions in the room. Pay attention to the following:
  • Where is the sound louder or quieter? Tip: Do not change the volume on the receiver in between - this will distort the result.
  • Does the speech signal sound clear and undistorted, i.e. not muffled, scratchy, tinny or similar?
  • Are background noises very distracting? Tip: Ask a person with hearing loss to test the hearing system directly via the T-coil in the hearing aid or cochlear implant (CI). People with hearing aids or cochlear implants often perceive background noise differently than people with receivers and headphones.

Make a note on a floor plan of where the speech signal is best. Recommend these positions to people with hearing systems with a ‘T-coil’. You can also mark individual places directly with a ‘T’ pictogram.


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